Sell More Cars, Retain Your Customers, Protect Reputation, Fix CSI

Wouldn’t You Like to “Know Before They Go?”

Features and Benefits

Your Dealership’s Most Crucial Profit Center is “Customer Retention”

A few facts to consider…

  • More than 70% of customers that regularly maintain their vehicles in your service department will give you a chance to sell them another vehicle
  • NADA data indicates that dealerships retain only 14% of their service opportunity, with the rest going to the following:
    • Mass Merchandisers 17%
    • General Auto Repair 10%
    • Repair Specialist 10%
    • Auto Parts Retailers 16%
    • Quick Oil Changers 9%
    • Others 24%
  • When vehicle buyers receive no introduction to service experts say less than 25% will return to the dealership for their 1st maintenance. If you merely inform them properly and ask for the opportunity, 40% will return. The right processes can drive the 1st service return rate to 80% or higher.
  • A manufacturer study indicates that 90% of vehicle buyers return for maintenance to the entity where they get their 1st oil change done.
  • Vehicle owners spend $300 billion annually in the aftermarket on tires, brakes, maintenance and repairs.
Van Tuyl/Brookshire Hathaway
Auto Nation
Sonic Automotive
Penske Automotive
Hendrick Automotive
McGrath Group
Asbury Automotive
Mercedes Benz of Fort Pierce
Team Honda
Team Toyota
Sheehy Auto Group
Vic Bailey Automotive
Dick Dyer Toyota
Dan Vaden VW-Hyundai
Vester Automotive
Toyota of Orlando
Reed-Lallier Chevrolet
Stevenson Automotive
Toyota of North Charlotte
Stokes Automotive
Armstrong Ford
Cloninger Toyota
Classic Honda
Coggin Honda of Fort Pierce
Holler Automotive Group
Ed Voyles Honda
Gwinnett Place Honda
Don McGill-Houston
Vandergriff Toyota
Chapman Automotive Group
Ken Garff Automotive Group
Sutton Auto Group
Price-Simms Automotive
Marina Auto Group
Advantage Toyota
Cable-Dahmer Automotive
Coughlin Automotive Group
CMP Auto Canada
Ganley Automotive Group
Cloninger Toyota
Henderer Honda
Coggin BMW Treasure Coast
Hi-Country Automotive
Marietta Dodge
Honda Cars of Mesa
Sanderson Ford
Nissan of McKinney
Toyota of Dallas
McKinney Buick-GMC
Brown’s Automotive Group
Coggin Honda of Jacksonville
DCH Automotive Group
Curry Automotive Group
Nally Automotive Group
Carey Paul Honda
Darrell Waltrip Honda
Charlie Clark Nissan
Hancock Automotive Group
Harrelson Ford
Orr Group
Trophy Nissan
Grapevine Toyota
Southeastern Honda
Brooks Automotive
South Honda
Darrell Waltrip Volvo
Immke Automotive Group
Infiniti Oakland
Don McGill Toyota-Katy
Harrelson Toyota
Karl Malone Toyota
Stockton to Malone Honda
Kings Ford
Manhattan Beach Toyota
McCarthy Automotive Group
Bryan Automotive Group
PCS Automotive Group
Oxmoor Toyota
Premier Automotive Group
Sands Chevrolet
Tempe Acura
And more!!!